We are the last eyes to view the rooms before a guest. Our maintenance report not only tracks the work we do but we also note any maintenance problems within the room (faucets, light bulbs, housekeeping issues). In some cases, we immediately notify the front desk.
Our associates are not only trained cleaners but they know hotels. Grooming and guest etiquette are part of our culture. We treat your guests with the same level of professionalism and courtesy as you would expect out of your associates.
Fruit punch , wine and chewing gum are a hotel's nightmare. We have a 99% success rate in removal and its included in our service. We also spot clean room upholstery at no charge.
The Plan: We offer a menu of services allowing you to pick and choose based on your budget. We discuss your policies, scheduling and necessary requirements to complete the project.
We love to maintain relationships with clients and become more than just a hotel cleaning service. We want to be part of the routine that makes your job easier, healthier, and cleaner achieving the highest scores possible.
Assessment: It all starts with us taking a look at what needs to be done – and usually it's not as bad as you think. We'll let you know how long it's going to take and what it's going to require.
With over 28 years of experience in the hotel cleaning industry. Our greatest asset is knowledge. We have served in both full and select service properties to include Ritz Carlton, Four Seasons, Hilton, Starwood, Marriott and Hyatt. Unlike most hotel cleaning companies, we learned how to clean through managing large industrial and Class A clients such as Michelin North America, Jones Lang Lasalle, Becton Dickinson, Nanya Plastics and Eli Lilly. We then brought that experience to the hospitality industry. As a part of our service, we work with many hotel housekeeping departments showing them more productive methods as well as proper tools. We share vendors and chemical applications. Hotels, Casinos, Resorts, Food and Beverage Outlets are the core of our client base. Our model serves properties who need periodic maintenance to maintain inspection scores and guest satisfaction. We still remain family owned and operated with many of the family members active in the business.
The Clean: Our supervised crews arrive to complete the services. In all cases this requires a coordinated effort between both parties. We always deliver without fail.
ENCAPSUALTION CARPET CLEANING WILL ADD TO THE LIFE OF YOUR CARPET